Replacing a Fragmented Toolset With a Platform the Whole Group Can Reuse

The challenge

The division ran its projects across a stack that had accumulated rather than been designed — a low-code data platform here, a project module there, documents somewhere else. Field coordination, scheduling and document handling each lived in a different tool, and none of them agreed with each other.

Where we came in

The immediate need was one division's, but project tracking, field coordination and document management are the same problem in every company in the group. Building it once for one division would have meant building it again four more times. We proposed a dual-stream approach instead: a reusable multi-tenant core that is a capital asset for the group, and the division-specific configuration on top of it.

What we did

• Designed a multi-tenant core the other operating companies can be deployed onto rather than rebuilt for
• Delivered in numbered phases, opening with foundation and security before any feature work
• Built projects and portfolio management, then task planning, as separate phases with their own acceptance
• Integrated scheduling with the existing workforce management system rather than duplicating it
• Built dedicated experiences for field supervisors and for coordinators, rather than one screen for both roles
• Added schedule-of-values and financial tracking as its own phase

Where it landed

• A single project operations platform replacing a fragmented stack for the division
• Built as a group asset, so additional companies onboard onto the same core
• Structured as a phased programme with security and foundations completed before feature delivery